Hilton San Juan, Puerto Rico - Facilities & Services

Hotel Facilities & Services

San Juan Resort Hotel - Caribe Hilton Resort Activities

One of the most luxurious resorts in Puerto Rico, the Caribe Hilton and the Condado Lagoon Villas is set on an exclusive peninsula, made up of 17 acres of lush tropical gardens, this resort is ideally situated between the historic old San Juan and the exciting Condado area, offering a secluded beach, lavish accommodations and amenities tailored to families, couples and business travelers alike.

Just 15 minutes from Luis Muñoz International Airport in San Juan, the resort has 646 beautifully appointed guest rooms and suites and 264 luxury Condado Lagoon Villas featuring fabulous ocean or garden views for you to enjoy panoramic views of the Atlantic Ocean or verdant tropical gardens.

The property offers beautiful oceanfront swimming pools, whirlpools and hammocks next to the secluded beach for relaxation and privacy. The full-service Olas Spa offers a wide range of relaxing body treatments, and the resort is home to an extensive array of boutiques. There is even a peaceful bird sanctuary. In addition the resort offers extensive meeting facilities.

For dining the options are plentiful, with the with the resort offering a multitude of restaurants and lounges. Palmeras Restaurant serves daily breakfast. Swimmers will love the Atlantico Pool Bar and Grill for a swim-up lunch or drink and Rotisserie Il Giardino offers authentic Italian fare and Morton's The Steakhouse, a premier steakhouse, is a guest favorite. The new Lemongrass Pan Asian Latino features creative Oriental cuisine and sushi. Don't miss the Oasis Bar, where the famed Piña Colada was born, featuring exotic drinks, dancing and nightly live music. Starbucks Coffee features the best high-quality whole bean coffees.

Our hotel boutiques offer shoppers exclusive lines such as Lalique, Mont Blanc, Palais Royal, La Perla, Prada, and Bruno Magli, while our on-site tropical gardens and bird sanctuary add natural beauty to this already remarkable setting.

« back to top

Caribe Hilton - Go Green

The Caribe Hilton is committed to preserving the natural resources and the environment. We recognize the urgent need for new solutions to ensure the infinite beauty of our planet. Hilton Hotels Corporation, and specifically the Caribe Hilton, is determined to work in this direction, acting as agents for change in our community and around the globe. We are also committed to provide first class service during your visit.

Within the Hilton Family of Hotels, we recognize our environmental responsibility and are committed to improving our performance towards a sustainable future while enhancing the guest and team member experience.

The Caribe Hilton is part of the Hilton brand, a member of the Hilton Family of Hotels, which has committed to reducing energy consumption by 20%, Co2 emissions by 20%, and output of waste by 20% and water consumption by 10% by 2014. The company also is committed to focusing on high impact areas, including sustainable design and construction, operations, chemical management, purchasing, and to the advancement of renewable energy as a source of power for operations, not only to reduce its carbon footprint but to develop a viable commercial infrastructure for powering buildings.

We provide our guests the opportunity to recycle newspapers, aluminum, and plastic. You may leave any item to be recycled on top of the desk in your room.

AWARDS

• Winner of Green Hotel of the year 2008 - by the Puerto Rico Hotel & Tourism Association
• Green Globe Certified in January 2009
• Green Key Certified Award

ENVIRONMENTAL SUSTAINABILITY INITIATIVES

Energy Improvements

• Compact fluorescent light bulbs in all guestrooms
• Icon Intel A/C Sensor thermostats in all guestroom 
• High Efficiency Fan Coils in all guestrooms
• High Efficiency 1000 ton chiller
• Replacement of 14 electrical panels
• Replacement of Evapco Cooling tower kit fill
• Replacement of 20 AHU for Meeting rooms AC

Water Conservation

• Guest bathrooms use low-flow toilets and showerheads
• Linen and towel reuse program for multiple-night guest

Recycling

• Recycling of cooking oil, cardboard, metal hangers, white paper, magazines, food, aluminum cans, plastic bottles, cell phones, printer cartridges, alkaline batteries, wood pallets and glass
• All printed material on post consumer recycled paper
• Recycling receptacles in all back of the house areas

Waste Minimization

• All back of the hose restrooms have automatic hand dryers
• In house bottled water program for meeting rooms
• Older linen and furniture donated to local shelters
• Left-over food is donated to a homeless shelter

Miscellaneous

• Environmental hotel and Purchasing Policy
• We have a Green Team that works with environmental issues
• Eco friendly cleaning products are used

Social Responsibility

• Employee Voluntary program for mangrove planting, coral reef restoration, beach cleaning and shelters minor maintenance needs
• Sponsors of Children shelters
• Sponsors of stray animal shelter
• Promote local art by proving free space for exhibits
• Guest rooms decorated with local art

« back to top

Children's Activities and Programs

This Caribbean beach resort has a long tradition of being the destination hotel for vacationing families. Today we are pleased to be welcoming the children and grandchildren of guests returning to enjoy each day within the hospitality and security of Caribe Hilton. With advance reservations, the Caribe Hilton will custom tailor supervised day and evening programs for children of convention and participants. A fee will apply for this service. For more information, please contact the Guest Activities Office Monday through Friday from 8:30am until 6:00pm at (787) 721-0303 Ext. 6301 or 6308.

Kidz Paradise Club
We offer the Kidz Paradise, a unique program of special services for children. The center is supplied with a range of games and play equipment, which may be borrowed free of charge. The Kidz Paradise lending desk located at the Game Room, open daily from 9.00am to 5.00pm, offers a wide selection of board games, balls and beach toys. We also provide a full recreational program and a variety of activities in-house and outdoor. We share a complimentary Kid's Welcome Gift for each registered child 12 years of age or younger. Simply present your welcome letter which you obtain at registration, to the Kidz Paradise lending desk in order to receive the gift!

Children's Pool
The hotel provides a small pool designated for children and families. This pool measures 1 feet 6 inches deep. The deepest area of the entire pool complex is 4 feet. For the optimum safety of our younger guests, an adult must accompany all children using the pool and beach. Extra towels and water toys are available for your enjoyment.

Children's Playground
Located on the path toward the Atlantico Grill and with a spectacular waterfront and 16th century fort view, the Caribe Hilton children's playgrounds is a Little Tikes pirates ship equipped with seven play factory stations. Sections include a dinosaur playground sculpture, activity panel, expand view mirror, talking tube, tunnel and slides design for children to explore and learn while having Fun.

« back to top

Camp Coco
Available during Holidays and Summer from Monday through Friday, 9am until 5:00pm for 4-16 year olds. The kid's camp provides spectacular, supervised activities for children with a full recreational program and a variety of activities in-house and outdoor. The camp includes lunch and two snacks and is for hotel guests only Playground and Camp Coco. Please note an additional fee applies.

Daily Activities for all the family
Included in the daily schedule of activities are specific events designated for families to enjoy together while staying at the Caribe Hilton Hotel. Some of the highlights are daily feeding of the fish from a special seafront deck, weekend beach limbo contest, sand castle building, yoga, arts & crafts, Latin dance lessons, Spanish lessons, volleyball and much, much more. All daily activities are free of charge.

Daily Activities Schedule

Tennis
Three all-weather tennis courts are available from 6:00am to 10:00pm free of charge to guests. Reservations can be made at the fitness center. We also offer clinics and group lessons by appointment. Equipment rental of rackets and tennis balls (can of three) is also available.

Bird Sanctuary
The Caribe Hilton hotel's tropical gardens are populated by a wide array of birds most of who roam freely through specially cultivated gardens. Guest are invited to visit the peacocks, ducks and swans that can be found caring for their young or swimming in the multi-level ponds.

Reef
The underwater lighting along the sea coast attracts an interesting representation of salt-water fish. An on-site reef has been designated for snorkeling and provides a colorful view of underwater sea life.

Tropical Gardens
Diverse species of palm trees have been planted on the grounds of the Caribe Hilton along with numerous flowering plants native to South America and the Caribbean. It is easy to spend some time just wandering and enjoying the tranquil setting and calm ocean breeze.

« back to top

Pool Complex
Relax in the sun's warm rays at one of the oceanfront swimming pools and whirlpools that the Caribe Hilton hotel offers. Enjoy the swim up bar for a tempting beverage or just allow yourself to gentle sway in one of the hotels hammocks.

Cabanas
We at Caribe Hilton are dedicated to making your stay as relaxed and hassle-free as possible. Now there is no need for you to venture too far, with our new beach Cabanas. Relax in this tranquil setting with a Cabana that can be reserved for the entire day (9am-6pm). What’s more, the following amenities are included:

• 2 Fiji Water Bottles
• Beach Towels
• Cold Towels
• Fruit Plate
• 1 Hour Free Snorkeling Equipment

Available: Monday-Thursday $75 per day, Friday-Sunday $100 per day

 

Beach Activities
In order to appreciate our wonderful marine life, we offer complete snorkeling equipment and a wide variety of floats, tubes and rafts for a reduced fee. We also have complimentary umbrellas available for the beach area, and non-motorized water sports are also available and include kayaks, floats and paddle boats to name a few. In addition, you can now enjoy the brand new water trampoline, where you and the family can jump into the cool refreshing waters, as you enjoy your stay.

Sightseeing Tours

Game Room
Open daily from 10:00am. To 10:pm., this video game arcade is located in the pool area and provides a great space for video games and entertainment

Golf Putting Green
And now we have some great news for golfing enthusiasts. Experience our small golf course with our 7 holes SoftTrak putting greens located next to the tennis courts. Equipment rental is available at the fitness center and is free for the first hour.

Bicycle Rental
For additional fun under the sun we provide bicycle rental available at the fitness center from 9:00am to 6:00pm. A great way to get out an explore the local San Juan area.

« back to top

Olas Spa
The Caribe Hilton is home to the 12,000-sq.-ft. Olas Spa, with its full menu of services, from traditional massages and facials to the most unique body and water therapies. Healing hands combined with natural and tropical ingredients result in full array of truly renewing and revitalizing treatments where honey, cucumber, sea salts, seaweed or mud are used to revitalize and relax you. Other services include manicures and pedicures, a full-service hair salon, and many day spa packages. View Spa Packages

Olas Health Club
We welcome our guests to enjoy our comprehensive, state- of -the-art Health Club equipped with cardiovascular equipment, treadmills, elliptical machines, upright bikes, free weights, and the latest in strength training machines. We offer daily fitness programs, including water aerobics, yoga, circuit training, Pilates and much more. Certified exercise specialist conduct all fitness and personal training sessions. The Health Club opens from Monday through Friday 6:00am until 10:00pm, and Saturday and Sunday from 7:00am. to 9:00pm.

Boutiques
Our hotel boutiques offer shoppers exclusive lines such as Lalique, Mont Blanc, Palais Royal, La Perla, Prada, and Bruno Magli to name a few. Enjoy shopping in San Juan Puerto Rico while staying a few steps away at the Caribe Hilton.

Joyeria Riviera
Exquisite Jewelry and Watches in a Majestic and Elegant Setting. Joyería Riviera carefully selects the best and most prestigious jewelry designers in order to satisfy all our customers while providing expert guidance to clients on their purchase.

Nine Restaurants and Lounges
From cozy restaurant seating to spacious outdoor dining, our wide selection of restaurants and lounges offer atmosphere, variety and quality.

Palmeras Restaurant - Enjoy an exciting new concept featuring live cooking stations and an open seating area. Additional menu items are available, as well as a restaurant bar.

Atlantico Pool Bar & Grill - Overlooking the ocean, the swim-up bar and grill offers light snacks and musical entertainment.

Oasis Bar - Home of the original piña colada, this open-air lobby bar features exotic drinks, music and dancing.

Morton's The Steakhouse - This premier steakhouse features USDA-prime aged meat cuts, fresh seafood and an award-winning wine list.

Lemongrass Pan Asian Latino - This creative restaurant features sushi and an exotic blend of local fare and Oriental mystical flavors.

Piña Colada Club - offers warm personalized service, exciting food and drinks, and a vibrant setting that reflects Latino Flair and Puerto Rican hospitality. Casual dining, diner food, sandwiches, big healthy hearty servings.

« back to top

*Some services may require an extra charge.

Our Policies

Check-in: 4:00PM
Check-out: 12:00PM
There is a 14% per room per night primary service charge and an additional 9% Government tax.

« back to top